Non-Verbal Communication

http://www.youtube.com/watch?v=VfDWQG47pAQ -  Firstly look at this video.

Nonverbal communication is a vital form of communication and it's very important. Non-verbal communication is not just body language, gestures or facial, it also includes eye contact, touch, spatial distance between two or more people or positioning within a group, body movements, smell, tone of voice and even silence. You also need to be aware of the signals you are sending off, so you can be sure that the messages you are sending are what you really want to communicate. You have to know that only 7% of information is sent through words the remaining 93 % of communication is non- verbal.